Last week, my nine year old son broke his two front teeth in a skateboarding accident. We took him to the ER to make sure nothing else was broken or damaged. We were instructed to follow up with a dentist the next morning.
He was taken off of his step father’s insurance in January so I put him on Medi-Cal. That, however, meant that his old dentist, who I love, (not PERSONALLY love.. just.. professionally love.) (As a client.) (not like a client who is also a stalker. Just a client.) (Not even one who remotely loves her dentist affectionately.) (But his work? I would marry it.) wouldn’t be covered under Denti-Cal so I had to find him a new one.
The following are my own personal first hand experiences with these dentists. Your mileage may vary.
Roland M Buyama, a pedontist in Oceanside, CA
That night, I spent hours scouring the dental providers list and looking up reviews for each dentist on the list. I landed on a few possibilities. The next morning, I set up an appointment with Roland M Buyama, a pedontist (dentist for kids) in Oceanside, CA. We went directly there.
BUYAMA, ROLAND M, DDS INC
101 SOUTH NEVADA ST
OCEANSIDE CA 92054-3036
The waiting room was tiny, cramped, dirty and dim. There were two kids screaming in the back rooms. There was nothing kid oriented in the waiting room. For a children’s dentis, it didn’t look very child friendly at all.
The receptionist didn’t seem to have a really good grasp on what she was doing. The ‘paperwork’ I had to fill out didn’t much at all about his medical history… just enough to bill us. While I was filling that out, a child came out of the back to sit with her mother again. The mother asked ‘Did he brush your teeth?” and the child shook her head. “Oh. I brought you for a cleaning.” She responded. Hm.
I finished the paperwork and handed it to the receptionist. She wanted to know about his disability and any special circumstances. “Oh, he’ll just need to be numbed when they are fixed”, I said. Oh, we don’t do that, I was told. Um… wow. That would be painful. “Ok, well we just need to see the dentist and I’ll make a decision then.” I said. “Oh, we don’t allow parents to come back with the kids.” WHAT?! My kid broke his teeth out and I can’t go with him to talk to the dentist? No thank you! I’ll take him elsewhere! I asked for the form that I filled out with all of my personal information on it but she wouldn’t return it, saying that it was property of the dentist.
I have NO idea why anyone NOT on medi-cal would EVER go to this dentist. If I had private insurance for Ethan, I would have turned around and walked away as soon as I opened the door.
- horrible waiting room
- bad service
- did not desire comprehensive background on child : dangerous
- not kid friendly
- would not allow mom back with child
- would not numb child for a painful procedure
Richard Tannyhill in Encinitas, CA
So we left. The next place I called was Richard Tannyhill in Encinitas. He doesn’t work until Thursday evenings so I was probably calling a little before he got in. His answering machine said that in an emergency, you should call this other number. Two broken front teeth, need a follow up within 24 hours. I’d say that warrants an emergency. So I called the emergency phone number to be told very rudely by his wife (I assume) that that was his home number. Well, this was the emergency number on his work answering machine, I replied. “Well, he’s not home!” She snapped at me and hung up. Wow. That was professional.
TANNYHILL, RICHARD J
1293 ENCINITAS BLVD.
ENCINITAS CA 92024-2843
- Unavailable most of the week.
- Horrible ‘emergency’ process
Jeffry Fabie DDS (possibly Jeffrey) in Escondido, CA Happy Angel Dental Care
Finally, I called Jeffry Fabie DDS in Escondido. Happy Angel Dental Care. Well, that sounds safe enough, right? Why call it “Happy Angel” if you aren’t at least trying? So we made a quick appointment and “rushed” over. 30 minute drive. We got there and I was pleasantly impressed. The waiting room was very clean and neat and the receptionist was kind and knowledgeable and the information they wanted about Ethan was comprehensive.
FABIE, JEFFRY A. (possibly Jeffrey)
HAPPY ANGEL DENTAL CARE, 1647 EAST VALLEY PKWY
ESCONDIDO CA 92027-2408
There was a kid in the back screaming. Loud. But her grandmother patiently told me that her three year old granddaughter was having three cavities filled right in the front of her mouth. That sounded odd. The likelyhood of a 3 year old with that many cavities on her baby teeth that required filling is slim.
Her brother was done, she told me, gesturing to her ten year old grandson sitting across from us. Wow… two kids in one family under the age of 12 that require multiple fillings? Maybe their mom feeds them twinkies for breakfast and withholds the floss?
So, we were finally ushered back. The exam room was nice with up to date equipment. Did we want a cleaning for Ethan while we were there? Sure! He got two x-rays and we waited. The dentist came in and immediately my entire image of the place changed. NOT a people person, rushed and gruff.
First, he poked each of Ethan’s back teeth and started calling out cavities to his assistant. Cavities? Ethan has had regular checkups since he was three BY GOOD DENTISTS and he’s never had a cavity. Somehow he developed six cavities in six months?
Wow.. this is starting to sound eerily like my experience at Plaza Family Dental, who wanted to charge me for filling cavities that didn’t exist. The poor screaming three year old that had just been in getting a mouth full of fillings came to mind. The likelihood of a 3 year old with that many cavities on her baby teeth that required filling is slim. The likelihood of her ten year old brother ALSO needing fillings, more slim. Added to the fact that I know my son doesn’t have cavities and he just diagnosed six? Hm.
You are not drilling six holes in my nine year old’s teeth when your two x rays and 10 minutes looking at his teeth are aced by a 6 year history with a private dentist and umpteen xrays and really good exams. He summarily made a really big production of making me sign a note that I refused tooth fillings.
Then he took a look at Kegan’s front teeth and said that no, in fact, the second tooth was not fractured. I pointed out the white line across the tooth that follows the line of where the first tooth broke off. “Oh.” He says. That’s probably something on the tooth. He scratched it. Ethan squirmed and said “oooow.” Of course, the whole front part of his mouth is sore. He just ATE THE PAVEMENT.
The dentist pulled out a magic light of fracture seeing (it was the ultraviolet wand that they use for drying stuff in your mouth). Bear in mind, he’s already taken two x-rays and it is clearly visible with the naked eye. He mumbled “yeah.. it’s fractured but there’s nothing I can do. I can maybe put some resin on the other one but I can’t make it look good. He has an overbite and it would just break.” That was confidence building.
So, then the “teeth cleaning” begins. He pulls out the polishing brush and POLISHES ETHAN’S TEETH. Not scrape them or otherwise actually CLEAN them. He polished them. Roughly. Ethan’s mouth was injured because of his crash the day before. Kegan moaned and squirmed and kept saying “ow.” I wanted to rip that man’s hands out of his mouth. His response to Ethan’s discomfort was “Those are the cavities your mother says aren’t there”. WHAT?!
On my way out, the receptionist offered me an appointment for the resin covering nearly a month out. It would be a MONTH before he (a dentist that obviously isn’t worth much) would fix something that is obviously painful to a nine year old kid. No thanks.
I took Ethan to his regular dentist. We had to pay out of pocket. BUT. He had a full exam, one more xray and his tooth was fixed within an hour. Beautifully. AND, his mouth was numbed for the procedure. AND we had an rx for antibiotics in case of infection. AND a full explanation of why we needed to keep swelling down, just in case. AND verified that it was dubious he had six cavities - but if I gave them the x-rays from the other place, they would look at them. Painless. Quick. The way it should have been at 10 AM that morning.
In summary, although your experience may vary, I would NOT recommend any of these dentists to anyone I care about.
Also check out Plaza Family Dental in Carlsbad, CA and Why Medi-Cal (or medicaid or denti-cal) and Dentists are a Bad Combination. And if you’re looking for a good dentist in North County, check out Daniel Charlton DDS, Del Mar CA